Yes, all products at Galleria Worldwide are sourced from authorized partners and verified vendors, ensuring 100% authenticity.
Visit our authenticity page to view more details on the how we authenticate each product at Galleria Worldwide.

At Galleria Worldwide, we offer two distinct categories of products:

• 
  Previous Season Collections – Brand-new, unused pieces sourced from past seasons. Each item is in impeccable condition, with the season clearly mentioned in the product description.
  
• 
  Pre-Loved Collection – Carefully curated, pre-owned pieces selected for their quality and timeless appeal. These are currently available for shipping within the United States only.
  

All items undergo a quality check to meet our standards of excellence.

All items are either brand-new or carefully curated and inspected. Any relevant details are transparently mentioned in the product description.

Once you place an order, our team will contact you within 24–48 hours to confirm details such as size, availability, and delivery timeline.

Yes, you can request changes within 24 hours of placing your order by contacting us at support@galleriaworldwide.com.

Orders can only be cancelled within 24 hours. After confirmation, cancellations may not be possible as items are specially procured.

Delivery timelines are mentioned on each product page and may vary depending on the product and location.

Yes, we ship worldwide via trusted partners like DHL and FedEx.

We offer free shipping on orders above USD 100. Orders below this value are charged USD 25.

Custom duties may apply based on your country’s import regulations and are generally borne by the customer. However, for certain destinations, these charges may already be included in the shipping fee. We recommend connecting with your Relationship Manager for specific details related to your location.

We offer a no-questions-asked return policy, as long as the product is unused, in its original condition, and returned with all original packaging and tags intact.

You can email us at support@galleriaworldwide.com within 48 hours of delivery.

You must ship the item back within 14 days of delivery.

Exchanges are allowed only once per order.

You may choose another product of equal or higher value or opt for store credit.

The item must be unused, with original tags and packaging intact, and in resellable condition.

Sale or clearance items

Used or damaged products

Items without tags or original packaging

Please email us within 24 hours of delivery with clear images at support@galleriaworldwide.com.

We will offer a replacement (subject to availability) or store credit after verification.

Refunds are only issued if we are unable to fulfill your order.

Refunds are processed within 5–7 business days to the original payment method.

Store credit is equivalent to cash within Galleria Worldwide and can be used for future purchases.

Store credit is valid for 30 days from the date of issuance.

You can refer to our size guide or reach out to our team for personalized assistance before placing your order.

Absolutely. Our team is happy to assist you with recommendations based on your preferences and requirements.