Refund policy

Galleria Worldwide does not offer cash refunds. Eligible returns receive store credit.

Requesting a return
Contact us within 14 days of delivery on WhatsApp (+1 929 626 7207) or at support@galleriaworldwide.com with your order number and photos of the item.

Condition
Items must be unused and unworn, in the condition delivered, with all original tags, dust bags, boxes, cards and accessories.

Return shipping
Returns are shipped to our facility in the United States. Return shipping is paid by the customer. We will share the return address once your request is approved.

Store credit
Once your return is received and inspected, store credit for the item value is added to your account. Credit is valid for 365 days from issue, can be used on any item, and cannot be exchanged for cash or transferred.

Damaged or incorrect items
Report within 48 hours of delivery with photos or an unboxing video, and we will arrange a replacement or store credit.

Not eligible
Items that are used, altered, damaged after delivery or missing accessories, and requests made after 14 days.